Contact Us
Get in Touch
Have questions about our event gallery platform? We're here to help! Reach out to us and we'll get back to you as soon as possible.
📧
Email
support@wesharer.com
⏰
Response Time
Within 24 hours
🌍
Support Hours
Monday - Friday, 9AM - 6PM EST
Common Questions
How do I create an event?
Sign up, click "Create Event", and follow the simple setup process.
Can guests upload without an account?
Yes! Guests can upload photos and videos without creating an account.
What file types are supported?
Photos (JPEG, JPG, PNG, GIF, WEBP, BMP, TIFF, HEIC, HEIF) and videos (MP4, MOV, AVI, MKV, WEBM, WMV, FLV, 3GP, 3GPP, MPG, MPEG, MPG4, MP4V) up to 100MB.
Is my data secure?
Absolutely! We use industry-standard encryption and secure cloud storage.
Still Need Help?
If you couldn't find the answer you're looking for, please send us a detailed message and we'll get back to you as soon as possible.
💡
Pro Tip
Before contacting us, check out our How It Works page for detailed instructions and tutorials.